Terms of service
Last Updated: October 30, 2026
Currency: United States Dollar (USD)
Welcome to Furnicomfy, an online retail store operated by FURNICOMFY LLC and focused on Wooden Night Lights.
These Terms of Service apply when you visit our website, browse products, place an order, make a payment, request shipping assistance, cancel an order, submit a return or refund request, contact customer support, or otherwise use Furnicomfy services.
By accessing the Furnicomfy website or completing a purchase, you agree to these Terms and the related policies published on our website.
1. Business Information
Business: FURNICOMFY LLC
Brand: Furnicomfy
Business Address:
711 EAST 10TH STREET
LOS ANGELES, CA 90021
United States
Phone: +1 (213) 321-0731
Email: support@furnicomfy.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Pacific Time
The business address listed above should not automatically be treated as a public showroom, walk-in retail location, customer pickup point, shipping warehouse, manufacturing location, or return-processing location unless Furnicomfy specifically confirms otherwise.
2. Products
Furnicomfy primarily sells Wooden Night Lights.
Individual product pages may provide information regarding:
Dimensions
Materials
Finish
Lighting features
Power method
Control method
Included components
Accessories
Product variants
Care information
Current price
Customers should carefully review the applicable product page before placing an order.
3. Product Information
Furnicomfy makes reasonable efforts to provide accurate product information.
Actual appearance may vary slightly because of:
Photography lighting
Camera exposure
Screen brightness
Monitor calibration
Mobile-device settings
Room lighting
Viewing angle
Natural material variation
If a physical product is materially different from its applicable listing, customers may contact Furnicomfy for review.
4. Natural Material Variation
Where natural wood or another naturally variable material is used, individual Wooden Night Lights may show reasonable differences in:
Grain
Tone
Texture
Natural markings
Knots where applicable
Surface patterns
Such variation is not automatically considered a defect when it is consistent with the material and applicable product description.
5. Product Dimensions
Customers are responsible for reviewing published dimensions before ordering.
Depending on the individual product, measurements may include:
Width
Height
Depth
Base dimensions
Other product-specific measurements
Product photographs should not be used as the sole method of estimating physical size.
6. Product Placement
Customers should consider whether the Wooden Night Light is appropriate for the intended surface or room.
This may include reviewing:
Available surface space
Nearby furniture
Electrical access where required
Wall distance
Shelf depth
Vertical clearance
Existing lighting
Other nearby objects
A product that accurately matches its published dimensions but does not suit the customer's intended location is not automatically considered defective.
7. Lighting Features
Lighting features vary by product.
Depending on the individual Wooden Night Light, the applicable listing may provide information regarding:
Lighting modes
Brightness options
Lighting color options
Control method
Power method
Charging requirements
Other product-specific functions
A feature shown on one Furnicomfy product should not automatically be assumed to apply to another.
8. Brightness
Some products may include adjustable brightness, while others may use a fixed lighting level.
Customers should not assume that brightness adjustment is included unless the applicable product listing specifically states it.
Perceived brightness may also vary depending on:
Room size
Ambient lighting
Wall color
Distance from nearby surfaces
Viewing angle
Time of day
9. Lighting Color
Where a product offers lighting color options, the exact appearance may vary slightly because of:
Camera exposure
Screen calibration
Room lighting
Photography settings
Display brightness
Reasonable visual differences caused by photography or screen settings do not automatically indicate a defect.
10. Power Requirements
Power requirements vary by product.
Depending on the applicable Wooden Night Light, product information may involve:
Cable connection
Charging method
Adapter requirements
Battery information where applicable
Other product-specific power arrangements
Customers should use only a power method suitable for the specific product.
11. Controls
Control methods may vary by model.
Depending on the product, operation may involve:
Switch
Button
Touch control
Remote control where included
Other product-specific method
Customers should review the applicable product listing and instructions before use.
12. Included Components
Only items specifically identified as included in the applicable product listing should be considered part of the purchase.
Depending on the product, an order may include:
Wooden Night Light
Base
Cable
Adapter where specifically stated
Remote control where specifically stated
Instructions
Other product-specific accessories
Items shown in lifestyle photography should not automatically be assumed to be included.
13. Care and Use
Customers should use and care for Wooden Night Lights according to the applicable product information and instructions.
Depending on the materials and product construction, customers may need to avoid:
Excessive moisture
Excessive heat
Harsh chemicals
Abrasive cleaning methods
Improper cleaning products
Incompatible electrical accessories
Unauthorized modifications
Improper use may damage the product and may affect change-of-mind return eligibility where legally permitted.
14. Eligibility to Purchase
By placing an order, you confirm that you are legally capable of entering into the transaction under applicable law.
You also confirm that:
The information provided during checkout is accurate
You are authorized to use the selected payment method
The shipping information provided is complete and accurate
15. Customer Information
Customers are responsible for providing accurate:
Full name
Email address
Telephone number
Billing address
Shipping address
Payment information required by the selected payment method
Incorrect or incomplete information may result in payment failure, additional verification, order delay, shipping delay, failed delivery, or return to sender.
16. Prices
All prices are displayed in:
United States Dollars (USD)
Prices may change before an order is placed.
The price displayed during checkout normally applies to the transaction except where an obvious technical or pricing error occurs.
17. Pricing Errors
If Furnicomfy identifies an obvious material pricing or checkout error before fulfillment, we may:
Contact the customer
Correct the error
Offer the option to proceed
Cancel the affected order
Refund the eligible amount
Furnicomfy will not intentionally replace a confirmed transaction price with a materially different amount without addressing the issue.
18. Payment Methods
Furnicomfy accepts the payment methods displayed during checkout.
Depending on availability, these may include:
Major credit cards
Major debit cards
PayPal where available
Other supported online payment methods displayed during checkout
Only payment methods actually displayed during checkout should be considered available.
Please review our Payment Methods Policy for complete information.
19. Payment Authorization
Submitting an order does not guarantee payment approval.
A transaction may be declined because of:
Incorrect payment information
Billing address mismatch
Expired payment method
Insufficient funds
Bank restrictions
International transaction restrictions
Incomplete authentication
Fraud-prevention controls
Furnicomfy cannot override payment decisions made by independent financial institutions or payment providers.
20. Payment Security
Sensitive payment credentials may be processed directly by third-party payment providers.
Customers should not send through ordinary email:
Complete credit or debit card numbers
CVV or CVC codes
Banking passwords
Payment-account passwords
One-time authentication codes
PIN numbers
21. Order Confirmation
After successful checkout, customers may receive an order confirmation.
Please review the confirmation carefully.
If you notice an error involving the product, design, finish, variant, quantity, recipient name, shipping address, telephone number, or other order information, contact Furnicomfy as soon as possible.
Receiving an order confirmation does not mean that the Wooden Night Light has already shipped.
22. Order Acceptance
Furnicomfy may hold, decline, or cancel an order for legitimate reasons such as:
Failed payment
Payment verification problems
Suspected fraud
Unauthorized transactions
Incomplete customer information
Unsupported delivery address
Product unavailability
Inventory discrepancies
Product damage identified before shipment
Missing required components
Significant pricing errors
Technical checkout errors
Carrier-service limitations
Inability to fulfill the order
If Furnicomfy cancels a paid order that cannot be fulfilled, the eligible amount will be refunded to the original payment method.
23. Order Changes
If you need to change an order, contact Furnicomfy as soon as possible.
Possible changes may include:
Recipient name
Shipping address
Telephone number
Product
Design
Variant
Quantity
Changes are not guaranteed once fulfillment has begun.
24. Order Cancellation
Customers may request cancellation within:
24 hours after placing the order
provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.
Submitting a cancellation request does not guarantee approval.
An order is considered canceled only after Furnicomfy confirms the cancellation in writing.
Furnicomfy does not charge a standard cancellation fee for an eligible order successfully canceled before shipment.
Please review our Cancel My Order / Cancellation Policy for complete details.
25. Order Processing
Orders are normally processed within:
1–2 business days
Processing may include:
Payment confirmation
Order review
Shipping address verification
Inventory confirmation
Product inspection
Accessory verification
Protective packaging
Shipping-label preparation
Carrier coordination
Processing time occurs before carrier transit begins.
26. Shipping Destinations
Furnicomfy currently ships to selected destinations in North America, Europe, and Oceania.
North America
United States
Canada
Europe
United Kingdom
France
Germany
Spain
Italy
Belgium
Portugal
Oceania
Australia
Shipping availability is confirmed during checkout.
27. Shipping Rates
North America
Standard Shipping: USD 9.99
Free Standard Shipping: Orders of USD 149 or more
Europe
Standard Shipping: USD 14.99
Free Standard Shipping: Orders of USD 199 or more
Oceania
Standard Shipping: USD 19.99
Free Standard Shipping: Orders of USD 249 or more
The shipping amount displayed during checkout is the amount that applies to the transaction.
28. Estimated Delivery Times
Estimated total delivery times, including processing, are:
North America: 7–12 business days
Europe: 9–14 business days
Oceania: 11–16 business days
Delivery estimates are not guaranteed arrival dates.
Please review our Shipping Policy for complete shipping information.
29. Business Days
Business days are generally Monday through Friday, excluding applicable public holidays.
Saturday, Sunday, and public holidays do not normally count toward standard processing time.
Carrier schedules may differ.
30. Tracking
Tracking information may be provided after shipment where available.
A tracking status such as Label Created does not necessarily mean that the carrier has physically collected the shipment.
Tracking updates may occasionally be delayed during:
Weekends
Public holidays
Carrier transfers
International transit
Customs processing
High-volume shipping periods
31. Delivery Delays
Delivery may occasionally be affected by:
Severe weather
Natural disasters
Public holidays
Carrier congestion
Transportation disruption
Customs processing
Remote delivery locations
Incorrect shipping information
Failed delivery attempts
Other circumstances outside reasonable control
A delayed shipment is not automatically considered lost.
32. International Duties and Taxes
International orders may be subject to:
VAT
GST
Import duties
Brokerage charges
Customs-processing fees
Other destination-related charges
Where Furnicomfy collects a particular charge during checkout, it will be displayed before payment is completed.
Charges not collected by Furnicomfy may be collected separately by the carrier, customs authority, brokerage provider, or applicable government agency.
33. Shipping Origin and Fulfillment
Furnicomfy's published business address is provided for business identification and customer-contact purposes.
It should not automatically be treated as:
Shipping origin
Warehouse
Manufacturing location
Customer pickup location
Return-processing location
unless Furnicomfy specifically confirms otherwise.
The fulfillment location applicable to an order may vary.
34. Inspecting Your Order
Customers should inspect their Wooden Night Light reasonably soon after delivery.
Before substantial use or modification, please check:
Correct product received
Correct design or variant
Outer packaging
Product box
Wooden surfaces
Lighting function
Power components
Cable where included
Adapter where included
Remote control where included
Other included accessories
If the product appears damaged, defective, incorrect, or materially incomplete, contact Furnicomfy.
35. Damaged Products
If a Wooden Night Light arrives damaged, contact:
Where relevant, please provide:
Order number
Photo of shipping label
Photos of outer packaging
Photos of internal packaging
Clear photographs of the product
Video showing the reported issue where useful
Brief description of the problem
Please keep the product and packaging until Furnicomfy confirms the next step.
36. Defective Products
If a Wooden Night Light does not operate as described, contact Furnicomfy.
Where relevant, customers may be asked to confirm:
Power connection
Cable connection
Control method
Lighting behavior
Included components
Other product-specific information
Please avoid permanent modification or repair before the issue has been reviewed.
37. Return Window
Customers may request an eligible return within:
30 calendar days from the carrier-confirmed delivery date
Return authorization is required before sending a product back.
Please review our Return & Refund Policy for complete conditions.
38. Change-of-Mind Returns
For an eligible change-of-mind return, the Wooden Night Light should generally be:
Unused or only reasonably inspected
Clean
Unmodified
Complete
Free from customer-caused damage
Returned with all originally included components and accessories
Securely packaged
Reasonable unpacking, visual inspection, and basic testing do not automatically make the product ineligible for return.
39. Product Expectations and Change of Mind
If a Wooden Night Light accurately matches its published:
Dimensions
Materials
Lighting features
Power requirements
Control method
Included components
but does not suit a customer's personal preference, room, intended surface, or desired visual effect, an otherwise eligible return will generally be treated as a change-of-mind return.
40. Return Shipping Costs
For eligible change-of-mind returns:
The customer is responsible for return shipping costs.
For verified products that are damaged, defective, incorrect, or materially incomplete because of a Furnicomfy fulfillment error:
Furnicomfy covers reasonable authorized return shipping costs.
41. No Restocking Fee
Furnicomfy does not charge a standard restocking fee for eligible authorized returns.
A reasonable adjustment may apply where legally permitted if a returned product has:
Customer-caused damage
Missing components
Missing accessories
Significant modification
Improper-care damage
Another condition that materially reduces its value
42. Return Authorization
Customers must contact Furnicomfy before sending a return.
The published business address is not automatically the return-processing address.
Customers should use only the return address and instructions specifically provided by Furnicomfy.
43. Refund Processing
After an eligible return has been received, inspected, and approved, Furnicomfy normally submits the refund within:
7 business days after return approval
The customer's bank or payment provider may require additional time before the refund appears.
44. Cancellation Refunds
After an eligible cancellation has been approved, Furnicomfy normally submits the refund within:
7 business days after cancellation approval
45. Refund Method
Approved refunds are normally returned to the:
Original payment method used for the purchase
Refunds are processed in:
United States Dollars (USD)
Refunds generally cannot be redirected to another card, another person's account, an unrelated bank account, or another unrelated payment method.
46. Original Shipping Charges
For a standard change-of-mind return:
Original outbound shipping charges are generally nonrefundable.
If the return is caused by a verified damaged product, defective product, incorrect product, or Furnicomfy fulfillment error, eligible standard outbound shipping charges may be refunded where appropriate.
47. Exchanges
Furnicomfy does not offer standard direct exchanges.
If you want another Wooden Night Light, design, finish, size, or variant, please return the original eligible product and place a separate order.
A replacement provided because of verified damage, defect, incorrect shipment, or missing components is not considered a standard exchange.
48. Refused Deliveries
Please do not refuse delivery simply because you changed your mind.
A refused shipment is not automatically:
An approved cancellation
An authorized return
An approved refund
Carrier return charges may apply where legally permitted.
49. Website Use
Customers may not use the Furnicomfy website to:
Commit fraud
Submit unauthorized payments
Attempt unauthorized access
Introduce malicious software
Abuse promotions
Provide intentionally false information
Abuse return or refund procedures
Interfere with website operation
Engage in unlawful activity
Furnicomfy may restrict access where there is reasonable evidence of fraud, abuse, or security risk.
50. Intellectual Property
Unless otherwise stated, website materials are owned by or licensed to Furnicomfy or FURNICOMFY LLC.
These materials may include:
Furnicomfy brand name
Logo
Product descriptions
Website text
Product images
Graphics
Videos
Original content
Protected materials may not be commercially copied, reproduced, modified, distributed, or used without authorization except where permitted by applicable law.
51. Customer Reviews and Submitted Content
If Furnicomfy allows customers to submit reviews, photographs, videos, comments, or other content, customers should only submit material they own or are authorized to share.
Submitted content must not knowingly be:
Unlawful
Fraudulent
Misleading
Defamatory
Infringing
Abusive
Harmful
Spam
Furnicomfy may remove content that violates these Terms or applicable law.
52. Privacy
Our Privacy Policy explains how Furnicomfy may collect, use, disclose, retain, and protect personal information.
Customers should review the Privacy Policy before submitting personal information through the website.
53. Third-Party Services
Furnicomfy may use third-party providers for:
Payment processing
Shipping and delivery
Website hosting
Security
Fraud prevention
Analytics
Customer support
Email communications
These providers may have their own terms and privacy practices.
Furnicomfy does not control all independent activities performed by third-party providers.
54. Website Accuracy
Furnicomfy makes reasonable efforts to keep website information accurate.
Occasional errors may occur involving:
Product descriptions
Dimensions
Material information
Lighting features
Power requirements
Control information
Included accessories
Prices
Availability
Images
Shipping information
Website functionality
If a material error affects an order, Furnicomfy may contact the customer and provide an appropriate resolution.
55. Website Availability
Furnicomfy does not guarantee that the website will operate without interruption at all times.
Temporary interruptions may occur because of maintenance, hosting problems, software updates, security work, internet outages, payment-provider outages, or other technical issues.
56. Fraud and Abuse
Furnicomfy may investigate activity that reasonably appears to involve:
Fraudulent purchases
Unauthorized payments
False damage claims
False refund claims
False missing-component claims
Return of a different product
Promotion abuse
Chargeback abuse
Website attacks
Nothing in this section prevents customers from making legitimate product, payment, return, refund, or consumer-rights claims.
57. Limitation of Liability
To the maximum extent permitted by applicable law, Furnicomfy and FURNICOMFY LLC will not be responsible for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.
58. Events Outside Our Reasonable Control
Furnicomfy is not responsible for delays or failures caused by circumstances outside our reasonable control.
These may include:
Natural disasters
Severe weather
Carrier disruption
Customs delays
Government action
Labor disruption
Public emergencies
Transportation failures
Internet outages
Service-provider interruptions
Where practical, Furnicomfy will take reasonable steps to communicate relevant information regarding affected orders.
59. Consumer Rights
Nothing in these Terms is intended to remove or restrict mandatory consumer rights.
Customers may have additional rights depending on their state, province, country, or jurisdiction.
Where applicable law provides greater protection, the mandatory legal requirement takes priority.
60. Relationship With Other Policies
These Terms should be read together with our:
Shipping Policy
Payment Methods Policy
Cancel My Order / Cancellation Policy
Return & Refund Policy
Privacy Policy
If another policy contains more specific terms for a particular issue, that policy applies to that issue, subject to applicable law.
61. Changes to These Terms
Furnicomfy may update these Terms when products, website functionality, shipping arrangements, shipping rates, payment methods, return procedures, business practices, or legal requirements change.
The Last Updated date will be revised when an updated version is published.
62. Contact Furnicomfy
For questions about these Terms, Wooden Night Lights, orders, payments, shipping, cancellations, returns, refunds, or other customer-service matters, contact:
FURNICOMFY LLC
Brand: Furnicomfy
Business Address:
711 EAST 10TH STREET
LOS ANGELES, CA 90021
United States
Phone: +1 (213) 321-0731
Email: support@furnicomfy.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Pacific Time
For an existing order, please include your Order ID whenever available.
Please do not send complete card numbers, CVV codes, banking passwords, payment-account passwords, one-time authentication codes, or other unnecessary sensitive financial information by email.