Shipping policy

Last Updated: October 30, 2026
Currency: United States Dollar (USD)

Furnicomfy, operated by FURNICOMFY LLC, provides standard shipping for eligible Wooden Night Light orders to selected destinations in North America, Europe, and Oceania.

This Shipping Policy explains our shipping destinations, processing times, estimated transit times, shipping charges, free shipping thresholds, tracking, international shipping, delivery issues, and damaged shipment procedures.

1. Shipping Destinations

Furnicomfy currently ships to the following destinations.

North America

United States

Canada

Europe

United Kingdom

France

Germany

Spain

Italy

Belgium

Portugal

Oceania

Australia

Shipping availability is confirmed during checkout.

If a destination is unavailable during checkout, Furnicomfy may not currently offer standard shipping to that location.

2. Shipping Rates and Delivery Times

Delivery estimates are provided in business days and are not guaranteed arrival dates.

3. North America Shipping

Countries Covered: United States and Canada

Processing Time: 1–2 business days

Transit Time: 6–10 business days

Estimated Total Delivery: 7–12 business days

Standard Shipping: USD 9.99

Free Standard Shipping: Orders of USD 149 or more

4. Europe Shipping

Countries Covered: United Kingdom, France, Germany, Spain, Italy, Belgium, and Portugal

Processing Time: 1–2 business days

Transit Time: 8–12 business days

Estimated Total Delivery: 9–14 business days

Standard Shipping: USD 14.99

Free Standard Shipping: Orders of USD 199 or more

5. Oceania Shipping

Country Covered: Australia

Processing Time: 1–2 business days

Transit Time: 10–14 business days

Estimated Total Delivery: 11–16 business days

Standard Shipping: USD 19.99

Free Standard Shipping: Orders of USD 249 or more

6. Order Processing Time

Orders are normally processed within:

1–2 business days after successful payment confirmation

Processing may include:

Payment confirmation

Order review

Shipping address verification

Inventory confirmation

Product inspection

Accessory verification

Protective packaging

Shipping label preparation

Carrier coordination

Processing time occurs before carrier transit begins.

7. Business Days

Business days are generally Monday through Friday, excluding applicable public holidays.

Saturday, Sunday, and public holidays do not normally count toward standard processing time.

Carrier schedules may differ.

8. How Delivery Time Is Calculated

Estimated total delivery time is calculated as:

Processing Time + Transit Time = Estimated Total Delivery Time

For example:

1–2 business days processing + 6–10 business days transit = approximately 7–12 business days total for North America

9. Free Standard Shipping

Free standard shipping applies when the eligible product subtotal reaches:

North America: USD 149 or more

Europe: USD 199 or more

Oceania: USD 249 or more

Unless otherwise stated, free shipping eligibility is calculated using the eligible product subtotal after discounts.

Taxes, duties, and shipping charges do not count toward the free shipping threshold.

Separate orders cannot be combined to reach a free shipping threshold.

Free shipping applies to standard shipping only.

10. Shipping Charges at Checkout

The shipping amount displayed during checkout is the amount that applies to the customer's order.

Customers should review the complete order summary before submitting payment.

Furnicomfy aims to keep shipping information consistent across product pages, shopping cart, checkout, and published shipping policies.

11. Wooden Night Light Packaging

Wooden Night Lights may contain surfaces, lighting components, cables, controls, or other accessories that require protective packaging.

Depending on the individual product, packaging may include:

Product box

Protective wrapping

Foam

Internal supports

Protective inserts

Accessory compartments

Cable packaging

Outer shipping carton

Packaging methods may vary according to the individual product.

12. Included Components

Included components vary according to the applicable Wooden Night Light.

Depending on the product listing, a shipment may include:

Wooden Night Light

Base

Cable

Adapter where specifically stated

Remote control where specifically stated

Instructions

Other product-specific accessories

Only components specifically identified as included in the applicable product listing should be expected.

13. Multiple Item Orders

Orders containing multiple products may be shipped together or in separate packages.

Separate packages may:

Have different tracking numbers

Enter the carrier network at different times

Travel through different facilities

Arrive on different days

Receiving one package does not automatically mean another package is missing.

14. Shipping Address Requirements

Customers are responsible for providing accurate and complete shipping information.

Please verify:

Recipient name

Street address

Apartment or unit number where applicable

City

State or province

ZIP or postal code

Country

Telephone number

Email address

Incorrect or incomplete information may result in delivery delays, failed delivery, address correction charges, or return to sender.

15. Address Changes

If you notice an error in your shipping information, contact:

support@furnicomfy.com

as soon as possible.

Please provide:

Order number

Full name

Original shipping address

Corrected shipping address

Address changes cannot be guaranteed once fulfillment or carrier processing has begun.

16. Tracking Information

Tracking information may be provided after shipment where available.

A tracking status such as Label Created does not necessarily mean that the carrier has physically collected the package.

Tracking may require additional time to update after shipment preparation.

17. Tracking Delays

Tracking updates may occasionally be delayed during:

Weekends

Public holidays

Carrier transfers

International transportation

Customs processing

High-volume shipping periods

A temporary lack of tracking updates does not automatically mean that a shipment is lost.

18. International Duties and Taxes

Orders shipped outside the United States may be subject to:

VAT

GST

Import duties

Brokerage charges

Customs processing fees

Other destination-related charges

If Furnicomfy collects a particular charge during checkout, it will be displayed before payment is completed.

Charges not collected by Furnicomfy may be collected separately by the carrier, customs authority, brokerage provider, or applicable government agency.

19. Customs Processing

International shipments may require customs clearance.

Customs processing is controlled by the applicable authorities and may extend estimated delivery times.

Furnicomfy cannot guarantee customs clearance times.

Customers may be required to provide additional information directly to a carrier or customs authority where necessary.

20. Delivery Delays

Delivery may occasionally be delayed because of:

Severe weather

Natural disasters

Public holidays

Carrier congestion

Transportation disruption

Customs processing

Remote delivery locations

Incorrect shipping information

Failed delivery attempts

Other circumstances outside reasonable control

A delayed shipment is not automatically considered lost.

21. Inspecting Your Shipment

Customers should inspect their Wooden Night Light reasonably soon after delivery.

Please check:

Outer shipping carton

Product box

Protective packaging

Wooden surfaces

Lighting components

Base where applicable

Cable where included

Adapter where included

Remote control where included

Other product-specific accessories

If the product appears damaged, defective, incorrect, or materially incomplete, contact Furnicomfy.

22. Damaged Shipments

If your Wooden Night Light arrives damaged, contact:

support@furnicomfy.com

Please provide:

Order number

Photo of the shipping label

Photos of the outer shipping carton

Photos of internal protective packaging

Clear photos of the product

Video showing the issue where useful

Brief description of the problem

Please keep the product and packaging until Furnicomfy confirms the next step.

23. Defective Products

If your Wooden Night Light does not operate as described, contact Furnicomfy.

Depending on the issue, we may ask customers to confirm:

Power connection

Cable connection

Control method

Lighting behavior

Included components

Other relevant product information

Where useful, photos or video may be requested.

Please avoid permanently modifying or repairing the product before the issue has been reviewed.

24. Missing Components

If a required component appears to be missing, please inspect:

Product box

Protective inserts

Accessory compartments

Internal packaging

All delivered packages

If something is still missing, contact Furnicomfy.

Where practical, Furnicomfy may provide the missing component without requiring the complete Wooden Night Light to be returned.

25. Incorrect Product Received

If you receive a Wooden Night Light, design, size, finish, or variant different from the one shown on your order confirmation, contact Furnicomfy as soon as reasonably possible.

Please avoid substantial use or permanent modification before the issue has been reviewed.

26. Package Marked Delivered but Not Received

If carrier tracking shows Delivered but the package cannot be located, first check:

Entrance or porch

Reception area

Mailroom

Household members

Neighbors

Building management

Carrier delivery notice

Available carrier delivery photograph

If the shipment remains missing, contact Furnicomfy with your order number and tracking information.

27. Lost Shipments

A delayed shipment is not automatically considered lost.

If the carrier officially confirms that a shipment was lost before delivery, Furnicomfy may provide an eligible replacement or refund depending on the circumstances and product availability.

28. Returned to Sender Shipments

A shipment may be returned to sender because of:

Incorrect address

Incomplete address

Repeated failed delivery attempts

Failure to collect the shipment

Recipient refusal

Restricted delivery access

Customs-related issues

After the shipment has been returned, Furnicomfy will review the circumstances and determine the appropriate next step.

Additional return or reshipping charges may apply where legally permitted.

29. Refused Deliveries

Please do not refuse delivery simply because you changed your mind.

A refused shipment is not automatically:

An approved cancellation

An authorized return

An approved refund

The shipment may need to be returned and reviewed before refund eligibility can be determined.

30. Order Cancellation

Customers may request cancellation within:

24 hours after placing the order

provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.

Once an order has entered carrier processing, standard pre-shipment cancellation may no longer be available.

Please review our Cancel My Order / Cancellation Policy for complete details.

31. Returns

Eligible returns after delivery are governed by our Return & Refund Policy.

Please contact Furnicomfy before sending any product back.

Do not independently return a Wooden Night Light to the Furnicomfy business address unless Furnicomfy specifically provides that location as the approved return destination.

32. Business Address and Shipping Origin

Furnicomfy's published business address is provided for business identification and customer contact purposes.

It should not automatically be treated as:

A warehouse

Shipping origin

Manufacturing location

Customer pickup location

Return processing location

unless Furnicomfy specifically confirms otherwise.

The fulfillment location applicable to an order may vary.

33. Consumer Rights

Nothing in this Shipping Policy is intended to remove or restrict consumer rights that cannot legally be waived.

Where applicable law provides greater protection, the mandatory legal requirement takes priority.

34. Changes to This Shipping Policy

Furnicomfy may update this Shipping Policy when shipping destinations, carrier arrangements, shipping rates, free shipping thresholds, processing times, estimated delivery times, business operations, or legal requirements change.

The Last Updated date will be revised when an updated version is published.

35. Contact Furnicomfy

For questions about shipping, tracking, delivery, damaged products, missing components, or address corrections, contact:

FURNICOMFY LLC

Brand: Furnicomfy

Business Address:
711 EAST 10TH STREET
LOS ANGELES, CA 90021
United States

Phone: +1 (213) 321-0731

Email: support@furnicomfy.com

Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Pacific Time

For an existing shipment, please include your Order ID and tracking number whenever available.